At Nero Mountain, we are committed to safeguarding the privacy and personal information of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or interact with our brand.
1. Information We Collect
We may collect personal data including but not limited to your name, phone number, email address, shipping address, and payment information when you:
Place an order on our website
Fill out a contact or feedback form
Subscribe to our newsletter
Communicate with us via email or phone
2. How We Use Your Information
Your information is used for the following purposes:
To process and fulfill your orders
To improve our services and customer experience
To send order updates, promotions, or important notifications
To respond to your queries or feedback
3. Data Protection
We implement appropriate security measures to ensure the safety of your personal data. All payment information is processed through secure gateways and is not stored on our servers.
4. Cookies
We use cookies to enhance user experience, analyze website performance, and deliver targeted content. You may choose to disable cookies through your browser settings, though this may impact your user experience.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners who assist us in operating our website, conducting business, or servicing you — provided they agree to keep your data confidential.
6. Your Rights
You have the right to access, update, or request the deletion of your personal data. To do so, please contact us using the details provided below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.
8. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, feel free to reach out to us:
Email: neromountaincare@gmail.com Phone: (8 AM to 8 PM – Monday to Saturday) Address: Nero Mountain, Survey No. 324, Kukatpally Village and Mandal,
GHMC Kukatpally Circle, Medchal–Malkajgiri District, Telangana State
